The file "xxx" does not exist.

[xaviermbcn]

Hi,

I'm not sure when, if when I downloaded and install last PhPBB version 3.3.13, or before but when any user want to download any file we received the message "The file <file> does not exist.".

any idea to solve this problem ?

thank you in advance,

Xavier

[oxpus]

Hello,

please check whether the dlext folder with all subfolders still exists in folder /files.
The extension stores all files underneath.
Otherwise, deleting the subfolder production in the folder /cache may helps.

[xaviermbcn]

Hello,

1. dlext folders "downloads, thumbs, version" exist in "files/dlext/".
2. I didn't see any files
3. /cache deleted.

The error continuing.

I tried to Upload a new file. The process function correctly but the file is indexed properly but the error persist and I didn't see any new file anywhere ...

Xavier

[oxpus]

May these folder havn't the right permissions?
Change the permissions tu CHMOD 0777 and retry.

Or will you upload huge files over the given PHP limit?
PHP limits uploading files so you need to increase these settings before upload bigger files.
Look here: https://www.phpbb.com/customise/db/exte ... n/faq/3641

[xaviermbcn]

Hello,

I copied the files with an "strange" name from '/files' to '/files/dlext/' and now the downloads function is ok.
Are there the files in the good folders ?
Are there a method to verify where are placed de new uploads ?

thank you in advance,

Xavier

[xaviermbcn]

Folder have 755 permission
Files have 644 permission
No upload traffic limits

[oxpus]

Hello,

I copied the files with an "strange" name from '/files' to '/files/dlext/' and now the downloads function is ok.
Are there the files in the good folders ?
Are there a method to verify where are placed de new uploads ?

thank you in advance,

Xavier

The files in the folder /files/ are used by the board itself.
This contains all attachments from your forum posts and not the download files by the Download Extension!
The extension uses only the folders under /files/dlext/


Again:
The extension save all files under /files/dlext/downloads/ and needs at least one subfolder under this path to manage downloads in the differenz categories.
I can't help from here without access to your forum to check your settings, so here another help for all path settings you needs to check:
https://phpbb3.oxpus.net/viewtopic.php?p=6588#p6588

And the folder permissions should be set on CHMOD 0777 because your php webuser and the webserver user can have different permissions to handle files on your server/webspace.
So i'ts recommended to add a new subfolder for your download with the toolbox module to be sure the extension can upload file sinto these folders without any errors.

At least a hint:
If you have updated the extension from an older one please be sure your files are moves from /ext/oxpus/dl_ext/files/ to the folder /files/dlext/
Prevoious extension releases uses the path under the ext folder, the newer releases stores the files under /files/dlext/.

[xaviermbcn]

thank you again